All clients are required to pay 50% of their total treatment price upon booking as a non-refundable booking fee that will be deducted from the total amount of your appointment. 

Nail art needs to be booked as extra time so please request this when making your booking. 

If you are having nail art, this needs to be sent to me and decided at the time of booking so I can allow enough time for your chosen design. It is okay to send 2-3 designs at the time of booking and decide with me at your appointment.

If your appointment is cancelled with less than 48 hours notice, the booking fee will be lost and a new one required upon re booking. 

Please give me at least 48 hours notice for cancellations to allow time for the spot to be filled. Full payment may be requested if this is not met. 

Thank you for understanding.

We appreciate things that are out of your control may cause you to be late to an appointment, so we do have a strict 10 minute grace period.

If you are more than 10 minutes late it is on our discretion to turn you away, as there may not be enough time to complete your treatment to an appropriate standard. Your appointment will be treated as a no-show and a new booking fee will be required upon re booking your appointment. Therefore, please allow extra time for any traffic/ parking delays. 

Thankyou for respecting this. 

It is important to look after your hands and nails after your treatment.

Avoid intense heat for the first 24 hours after your appointment. This includes a hot bath, sun bed, sauna, etc. Avoid long periods of time in water. 

Don't pick or bite your nails or skin around them and do not use your nails as tools.

Wear protective gloves for household chores and gardening. 

Use cuticle oil daily. This will keep your nails nourished and prevent lifting. This is available to purchase.

Do not pick off your gel as this will damage your nail - please book to have this removed. 

Attend regular infill appointments, recommended every 2-4 weeks.

Do not touch or wet the treated area for the first 24 hours. Avoid scrubbing and exfoliating the brow area and sleep on your back to avoid manipulating the brow hairs.

Avoid heat treatments and excessive exercise causing you to sweat for the first 24 hours.

Do not apply makeup, brow products or oil to the treated area for the first 24 hours. 

You will need to apply castor oil to your brows and brush them gently each morning with the brush I provide to you at the end of your appointment. This is available to purchase.

Do not touch or wet the treated area for the first 24 hours. Avoid rubbing your eye area and sleep on your back to avoid manipulating the lash hairs.

Avoid heat treatments and do not apply makeup to the treated area for the first 24 hours.

When removing the makeup close the eye and sweep downwards, then brush up with the eyelash brush I provide at the end of your appointment. Avoid using oil based makeup removers.